What Terminal is Southwest Airlines at Atlanta Airport

Southwest Airlines operates out of the Domestic Terminal (North), specifically in Concourse C at Atlanta Hartsfield-Jackson International Airport. Both departures and arrivals for Southwest Airlines are managed at this terminal, with gate numbers ranging from C1 to C7, C9 to C10, C12 to C17, and C20 to C22. 

The airport is located about 10 miles from downtown Atlanta. The domestic terminal’s address is 6000 N. Terminal Parkway, Atlanta, GA 30320. You can call Southwest Airlines by phone at (800) 435-9792 for more information. 

Southwest Terminal at Atlanta Airport 

If you’re flying with Southwest from Atlanta International Airport, you’ll find numerous amenities in Concourse C, including cafes, restaurants, Wi-Fi, charging stations, and unisex family restrooms. You’ll also find a Lost and Found office, pet relief areas, and accessible transportation options to ensure a smooth travel experience.

Snapshot 

• The domestic terminal is located on the west side of the airport, whereas the international terminal is located on the east side. 
• Southwest Airlines operates from the domestic terminal (north), mostly Concourse C, gate numbers C: 1-7, 9-10, 12-17, 20-22. 
• Concourse C is located halfway between the international and the domestic terminals. 
• Both ticketing and baggage claim are on the same level, with many shops and restaurants before the security checkpoint. 
• ATL offers various ground transportation options, including buses, trains, shuttles, taxis, rental cars, and Amtrak. 

Services and Amenities at Southwest Airlines Atlanta Terminal 

• Cafes and Restaurants: ATL has about 170 restaurants, bars, and cafes. To view the full list by name or location, refer to the airport’s website. 
• Wi-Fi: ATL offers complimentary and unlimited Wi-Fi access to passengers throughout the airport. You can use it to stream movies, download presentations, and even connect to corporate VPNs. To connect, choose “ATL Free wireless network” as your network, launch your browser, and provide the required information. 
• Charging Stations: All gates at ATL have charging stations that you can use free of charge.
• Lost & Found: Items found at the security checkpoints or terminals are returned to the Lost and Found office. The office is located in the domestic terminal, across from the American Airlines ticketing desk. If you lose an item at a gate or in the aircraft, you’ll need to contact the airline directly. You can contact the lost and found office from 8.30 a.m. to 5.00 p.m. by phone at 404-530-2148. However, to claim a lost item, you’ll need to fill out and submit a lost and found form.

Additional Information 

• Information Services: There are more than 70 service representatives at ATL to help with flight, travel, and hotel advice. You can recognize them by their dark suits and lime-green vests. 
• Children’s Play Areas: Although ATL does not have dedicated play areas for children, it has a few interesting sights for entertaining children, such as a model train at Concourse T’s entrance and a 33-foot dinosaur skeleton. 
• Nursing Pods: ATL has 10 private nursing pods with a diaper-changing table and an electric outlet for breast pumps. The nursing pods are located in the central area of Concourse C, from where Southwest Airlines operates its flights. 
• Unisex Family Restrooms: The unisex family restrooms in Concourse C are located near The Market and Gates C15, C20, and C34.
• Pet Relief Areas: Ranked among the most pet-friendly airports, the pet relief area in Concourse C is located near Gate C17.
• Duty-Free: If you’re flying to Cancun, you’ll find the duty-free stores in Concourses E and F. 
• Smoking Areas: ATL is smoke-free, so you’ll have to exit the airport to a designated smoking area near Door LN1 in the domestic terminal (North Lower Level) or Door N1 (North Main) for Southwest Airlines flights. 
• Prayer and Meditation: ATL has 3 interfaith chapels which are located on the 3^rd floor of the domestic terminal as well as in Concourses E and F.
• Money: Passengers flying with Southwest will find the ATMs in the central area of Concourse C and near doors N1 and N5 of the domestic terminal.
• Medical Center: ATL does not have a medical center. 
• Luggage Storage: ATL does not offer luggage storage lockers.
• Important Phone Numbers
  • Guest Relations: 800-897-1910
  • Ground Transportation: 404-530-6674
  • Parking: 404-530-6725
  • Concessions: 404-209-2100

Transportation Options at ATL

Bus

• MARTA Bus 191: Connects to the Clayton County Justice Center. Operates Monday to Friday from 5 a.m. to 1 a.m., and on Saturdays, Sundays, and holidays from 5 a.m. to 12:30 a.m.
• Greyhound Flightlink: Provides bus transfers to regional destinations.

Train

• MARTA Train: Serves the Red and Gold lines, with trains departing every 15 to 20 minutes from the end of the domestic terminal. The journey to the city center takes approximately 15 minutes.

Shuttle

• Arrange a shared ride shuttle to the city, or check with your hotel to see if they offer complimentary shuttle services.

Taxi

• Metered taxis are available outside both airport terminals. Flat-rate taxi services to the Central Business District cost around $30.

Amtrak

• To travel between ATL and Peachtree Station, take the northbound MARTA Red train to Art Center Station and transfer to MARTA Bus 110.

Parking Facilities at ATL’s Domestic Terminal

Short-term Parking

Passengers traveling with Southwest Airlines will find the north parking deck ideal for drop-offs and pick-ups. It is located close to the domestic terminal entrance, with rates ranging from $3/hour for the first 2 hours, $4/hour for 3-6 hours, up to $36/day. You can easily walk from the north deck to your terminal. 

Daily parking garages are located directly across the terminal. Parking rates for the 4-level covered parking range from $3/hour to $19/day.

Long-term Parking

If you’re looking for long-term parking, take the Skytrain to the West Deck Parking at ATL. It is situated at 4199 Skytrain Way, College Park, GA 30337, and can be reached in 3-5 minutes by Skytrain. Long-term parking rates range from $3/hour to $16/day.

The north and south economy parking lots are located at a slight distance from the daily and hourly parking lots. You can reach the terminal from here by foot or through a shuttle bus from 6 a.m. to midnight, every day of the week. Parking rates range from $3/hour to $14/day.

You’ll find park-ride lots A, B, and C very convenient, regardless of whether you’re traveling within the U.S. or internationally. You can take the free shuttle bus from these parking lots towards your check-in area when departing from ATL, and from the ground transportation area close to arrivals after landing in Atlanta. The parking rates range from $3/hour to $10/day.

The ATL select parking lot is located a little further at 1800 Sullivan Rd. College Park, GA 30337. Parking rates range from $3/hour to $10/day.

Off-Site and Hotel Parking

For budget-conscious travelers, off-site parking is an excellent alternative to official airport lots. Typically located 2 to 4 miles from the airport, these parking facilities or nearby hotels offer complimentary shuttle services to the terminals and often provide free cancellation.

• Rates: Starting at $7 per day.
• Booking: A recommended site is airportparkingreservations.com, which features customer reviews, distance from the airport, and operating hours for each parking option.

Parking for Passengers with Disabilities

All official airport parking lots include designated spaces for passengers with disabilities, marked with appropriate signage, and are located closest to the terminal entrances.

Park-Ride Lots: Offer a shuttle bus with wheelchair access, dropping off passengers near the terminal’s check-in area.

Parking Contact Numbers

• General parking inquiries: 404-530-6725
• Parking for passengers with disabilities: 404-530-6725

Southwest Flights to Atlanta 

Southwest Airlines flights to Atlanta include:

• Weekly flights from 118 cities to Atlanta
• Daily nonstop flights (Monday – Friday) from 39 cities to Atlanta. They include Austin, Baltimore/Washington, Cancun, Chicago (Midway), Cleveland, Columbus, Dallas (Love Field), Denver, Fort Lauderdale, Fort Myers, Greenville/Spartanburg, Houston (Hobby), Indianapolis, Jackson, Jacksonville, Kansas City, Las Vegas, Los Angeles, Memphis, Louisville, Miami, Nashville, Milwaukee, New York (LaGuardia), New Orleans, Oklahoma City, Oakland, Omaha, Orlando, Phoenix, Philadelphia, Pittsburgh, Raleigh/Durham, Richmond, SanAntonio, San Diego, Sarasota/Bradenton, St. Louis, Tampa, Washington (Dulles), Washington (Reagan National), and West Palm Beach.
• Daily nonstop flights (Saturday – Sunday) from 41 cities to Atlanta

For details, call and ask our travel experts.

Security and Customs at ATL

As the world’s busiest airport, ATL is known for its lengthy security and customs lines, despite being the first to implement automated screening lanes.

Checking Security Wait Times

• On the day of your flight, you can check the current wait times on ATL’s frequently updated website.
• Set up an email alert with Trak-a-Line to get notifications if wait times change, helping you plan your time better.

Security Checkpoint Hours

ATL recommends arriving at least 2 hours before domestic flights and 3 hours before international flights to ensure sufficient time to pass through security.

Expedited Security and Customs Programs

TSA PreCheck

• U.S. citizens can apply for TSA PreCheck for faster security screening.
• Complete an online application, pay a $78 fee, and attend a 10-minute appointment at an enrollment center for a background check and fingerprinting.
• Check the TSA schedule for PreCheck lane hours.
• ATL’s enrollment center in Concourse A operates Monday to Friday from 8 a.m. to 12:30 p.m. and from 1:30 p.m. to 4:30 p.m.
• Successful applicants receive a Known Traveler Number, allowing them to use TSA PreCheck lanes where shoes, light jackets, belts, liquids, and laptops do not need to be removed.

Global Entry

• Global Entry allows expedited re-entry into the U.S. for U.S. citizens.
• Use the kiosks at the entrance by scanning your passport or U.S. residency card.
• The enrollment center is located at the Arrivals Level U in the international terminal and is open daily from 8 a.m. to 4 p.m. Enrollment on arrival is available from 5 a.m. to 8 p.m.

Mobile Passport

• ATL offers designated Mobile Passport Control lines.
• Set up a profile using your passport information and answer five questions about your trip.
• Upon arrival, submit your data through the app to receive a receipt valid for 4 hours.

CLEAR

• CLEAR provides expedited security clearance using biometric scanning (eyes and fingerprints) instead of an ID.
• Available in both domestic and international terminals with the following hours:
  

Inter-Terminal Transport

Walking

You can walk from the domestic terminal to Concourse T and Concourse E and F from the international terminal. For other terminals and concourses, you’ll need to take the Plane Train or catch the terminal shuttle bus.

Plane Train (Post-Security)

The airport’s Plane Trains depart every two minutes from the lower level and stop at the domestic terminal (concourse T) as well as at concourses A-F, from where you can take a connection to the international terminal. 

Terminal Shuttle Bus (Pre-Security)

If you’re unable to take the Plane Train between terminals post-security, you should take the terminal shuttle bus. Shuttle buses depart at 15-minute intervals from the west curb area of the domestic terminal after you exit from door W-1 or W-2, or the arrivals level of the international terminal (doors A-1 or A-2.

Tip: Since the maximum distance between the domestic and international terminal can be up to 2 miles, it’s a good idea to use one of the transportation options above.

SkyTrain (Outside the Secure Area)

The ATL SkyTrain, which can be taken from the domestic terminal, stops at:

• The car rental center 
• The Gateway Center, comprising 3 airport hotels as well as the Georgia International Convention Center
• The west parking deck

Frequently Asked Questions About Southwest Terminal in Atlanta

Navigating through a busy airport can often be challenging, especially when you’re trying to find specific information about your airline’s terminal. If you’re flying with Southwest Airlines at Hartsfield-Jackson Atlanta International Airport, the FAQs below about Southwest Terminal in Atlanta will make your journey smoother and more efficient.