Southwest Airlines Terminal at Phoenix Sky Harbor International Airport Navigating a new airport can seem daunting, but flying with Southwest Airlines out of Phoenix Sky Harbor International Airport (PHX) is relatively simple. So, what terminal is Southwest at PHX? Southwest conducts all its Phoenix operations at Terminal 4, utilizing four of the airport’s eight concourses. Here’s what you need to know to locate your Southwest flight at Phoenix Airport.
Southwest Airlines Terminal at Sky Harbor Airport—Quick Facts
If you’re flying with Southwest Airlines at Phoenix Sky Harbor International Airport, this section and the ones below will provide you with all you need to know about your departure and arrival terminals, ground transportation, parking, and more.
| Airline Name | Southwest Airlines |
| Southwest Airlines PHX Terminal Phone Number | 800-435-9792 |
| Southwest Airlines IATA Code | WN |
| Southwest Terminal at PHX | |
| Southwest Departure Terminal at PHX | Terminal 4 |
| Southwest Arrival Terminal at PHX | Terminal 4 |
| Southwest Airlines Gates at Terminal 4 | C1-4, C6-9, C11-14, C16-19D1-8, D11-18 |
| Southwest Airlines Ticket Counter Information | Monday – Sunday 90 minutes prior to the first departing flight |
| PHX Airport—Quick Facts | |
| Name of the Airport | Phoenix Sky Harbor International Airport |
| Location of the Airport | Roughly 3 miles (4.8 km) from downtown Phoenix |
| Airport Address | 3400 E. Sky Harbor Blvd., Phoenix, AZ 85034, USA |
| Airport Code | PHX |
| Website URL | SkyHarbor.com |
| Phone Number of PHX Airport | 602-273-3300 |
| Terminals at PHX | 2 Terminals (T3 and T4) |
Snapshot
- Phoenix Sky Harbor International Airport (PHX) has 2 terminals—Terminals 3 and 4.
- Southwest Airlines operates from Terminal 4, Gates C and D—C1-4, C6-9, C11-14, C16-19, D1-8, and D11-18.
- After clearing security, you can walk between all 7 concourses in Terminal 4. However, you can’t walk between Terminals 3 and 4—you’ll have to take the free PHX Sky Train for that.
- Ground transport options at PHX include trains, buses, shuttles, rideshare services, and taxis.
- Parking options at PHX include official airport parking (short- and long-term), cell phone waiting lots, offsite and hotel parking, and parking for passengers with disabilities.
Layout of the Southwest Airlines Terminal at Phoenix Sky Harbor (T4)
A screenshot of Southwest Airlines Terminal at Phoenix Sky Harbor International Airport. Image Credit: SkyHarbor.com
Phoenix Sky Harbor International Airport (PHX) has 2 terminals—Terminal 3 and Terminal 4.
Terminal 4, from where Southwest Airlines operates, is located on the east side, offering parking facilities, two cell phone waiting lots, and the Valley Metro Rail Station on the northeast side.
Terminal 3 is situated on the west side of the airport, along with parking facilities and a cell phone waiting lot.
The airport’s road network connects the terminals and parking areas. A free PHX Sky Train links Terminals 3 and 4. After clearing security, you can walk between all 7 concourses in Terminal 4. However, you can’t walk between Terminals 3 and 4—you’ll have to catch the PHX Sky Train.
About Terminal 4. Terminal 4 at Phoenix Sky Harbor International Airport manages both domestic and international flights, with operations spread across three levels.
- Level 1. The first level is dedicated to arrivals, offering baggage claim services and ground transportation.
- Level 2. The second level is for ticketing and includes a USO Lounge for active military members.
- Level 3. The third level is for departures and provides access to the terminal’s eight concourses. Below are the gate numbers and their respective security checkpoints:
- Gates A1-14 and A17-30 (Checkpoint A)
- Gates B1-14 and B15-28 (Checkpoint B)
- Gates C1-9 and C11-19 (Checkpoint C)
- Gates D1-8 and D11-18 (Checkpoint D)
- The central area on Level 3 features numerous restaurants and shops, with additional dining and shopping options available in all the concourses after passing through security.
After passing through security, you can move freely between the concourses and access the amenities. The concourses host three Admirals Clubs (near gates A1 to A14, A17 to A30, and B1 to B14), an Escape Lounge, and an XpresSpa.
The PHX Sky Train station, situated near security checkpoint C, connects to Terminal 3, the economy parking lot, and the Valley Metro Rail Station.
Services and Amenities—Southwest Airlines Sky Harbor Terminal
- Cafes and Restaurants: PHX has many restaurants, incl. grab-and-go outlets outside the secure area that are open 24 hours a day. For details, refer to the airport’s website.
- Wi-Fi: PHX offers free Wi-Fi throughout the airport, including the rental car center’s lobby area. To connect, select “Free PHX Boingo WiFi” as your network, and launch your browser. If you need any assistance, call 800-880-4117.
- Charging Stations and USB ports are available in all lobbies and concourses.
- Lost & Found: The airport does not have a physical lost and found office. If you lose something in the airport terminal, PHX Sky Train, parking lot, or a public area, send an email to lostandfound@phoenix.gov or call 602-273-3333. For items lost inside the aircraft or at the departure gate, contact the airline directly at 602-286-3485. For items lost at a security checkpoint, visit TSA’s website and file a claim.
Additional Information on Southwest Airlines PHX Terminal
- Information Services: The information desks in Terminal 4 are located near doors 7 and 2 on Level 1; near checkpoints B and C on Level 3; near checkpoints A and D on Level 3, and close to Peet’s Coffee & Tea.
- The Children’s Play Area (Play-Viation Park) is located within the secure area of Terminal 3.
- Nursing Rooms: Baby facilities in Terminal 4 are located near Gates B15-22, A17-30 (north end of the concourse), on level 3 close to the iStore, close to Gates A3 and A22, after security checkpoint D, and across Gates C11 and C13.
- The Pet Relief Areas in Terminal 4 are located on level 1 outside baggage claim, Gates D11-18, D1-8, and B1-14, as well as near the PHX Sky Train Stations.
- Duty-Free Shops in Terminal 4 are located close to security checkpoint B and near Gates B15-28.
- Smoking Areas in Terminal 4 are located on the ground level at the north and south ends (7 areas), and on level 2’s north and south ends (4 areas).
- The Prayer Room in Terminal 4 is located on level 3 and is open from 5:00 a.m. to 10:00 p.m.
- ATMs in Terminal 4 are located:
- Before security on level 1 near the east-end elevators; on level 2 at the west end near door 22; on level 3 close to Indigenous.
- After security near Gates D1, C1, B1, and A1.
- Luggage storage is not available at PHX.
- Important Phone Numbers
- Inquiries 602-273-3300
- Lost & Found 602-273-3333
- Parking Hotline 602-273-4545
- Airport Paging 602-273-3455
Transport Options at Phoenix Sky Harbor International Airport
Transport options at PHX include trains, buses, shuttles, taxis, and rideshare services, as shown below.
Trains
The Valley Metro Rail serves Mesa, Tempe, Phoenix, and Alhambra. To reach Terminals 3 and 4 of PHX, take a train from the 44th Street PHX Sky Train station. Single rides cost $2 and a day pass costs $4.
Buses
The Valley Metro Bus Route #44 runs between Desert Ridge and the 44th Street PHX Sky Train station north.
Shuttles
You can book a shuttle to other cities in Arizona via these airport-recommended shuttle services.
Shared shuttles operate at a 15-minute frequency from both terminals and can be pre-booked or booked after arrival from the shared-ride counter near door 8 at Terminal 4.
A few resorts and hotels provide courtesy shuttles, so do check before booking your ride. For assistance, visit the contact center desk at the arrivals hall of your terminal.
Taxis
You’ll find taxis on Level 1 outside both terminals.
- In Terminal 4, you’ll find them outside Door No. 7 on the north curbside and outside Door No. 6 on the south curbside.
- In Terminal 3, you’ll find them outside Door No. 7 on the north curbside.
Rideshare Services
After collecting your baggage, you can arrange your rideshare from these locations:
- Terminal 4
- Outside Door No. 1, far west end, north curbside on Level 1.
- Outside Door No. 6 or 8, far east end, south curbside on Level 1.
- Terminal 3
- Outside Door No. 4 west end, south curbside.
Parking Facilities at Phoenix Sky Harbor International Airport
Official Airport Parking
| Parking Facility | Hourly Fee | Daily Maximum Rate | Height Clearance |
| West Economy Garage | $4 | $16 | 6 feet 10 inches |
| West Economy Park & Walk | $4 | $9 | N/A |
| Terminal 3 Garage | $4 | $30 | 6 feet 10 inches |
| Terminal 4 Garage | $4 | $30 | 6 feet 10 inches |
| East Economy Garages A & B | $4 | $16 | 8 feet 2 inches |
| East Economy Lot (Uncovered) | $4 | $14 | $7 fee (ramp up) |
| 44th St. PHX Sky Train Station — Meters | $4 | Short-term only | N/A |
Pick-up or Drop-off Parking: Phoenix Sky Harbor International Airport offers three cell phone waiting lots where friends and family can wait for arriving passengers. These lots are free and located east of Terminal 4, west of Terminal 3, and south of the 44th Street PHX Sky Train station. Vehicles must remain attended in these areas.
Off-Site and Hotel Parking: Off-site parking options offer significant savings, with rates starting at $3.50 per day compared to the $9 daily rate at the airport. Reservations can be made through third-party websites like airportparkingreservations.com, which allow you to filter by covered/uncovered parking, distance from the airport, and availability of courtesy shuttle services.
Parking for Passengers with Disabilities: Accessible parking is available in all garages near the elevators. The east economy lot is located north of the PHX Sky Train station, and the west economy park and walk lot is at the east end. For vehicles exceeding height limits, oversized parking is available in uncovered economy areas and the oversized parking section east of Terminal 4.
Parking Contact Number: For parking inquiries, call 602-273-4545.
Southwest Destinations from PHX
Southwest Airlines flies directly from Phoenix to the following cities: Denver (DEN), Los Angeles (LAX), Las Vegas (LAS), Seattle (SEA), San Diego (SAN), Salt Lake City (SLC), Chicago (ORF), San Francisco (SFO), Santa Ana (SNA), Austin (AUS), Minneapolis (MSP), Sacramento (SMF), Chicago (MDW), San Jose (SJC), Atlanta (ATL), Burbank (BUR), Dallas (DAL), Ontario (ONT), Portland (PDX), Albuquerque (ABQ), Saint Louis (STL), San Antonio (SAT), Nashville (BNA), Houston (HOU), Reno (RNO), Kansas City (MCI), El Paso (ELP), Oakland (OAK), Oklahoma City (OKC), Detroit (DTW), Orlando (MCO), Boise (BOI), Indianapolis (IND), Omaha (OMA), Long Beach (LGB), Milwaukee (MKE), Honolulu (HNL), San Jose Cabo (SJD), Tampa (TPA), Baltimore (BWI), Spokane (GEG), Columbus (CMH), Dulles (IAD), Puerto Vallarta (PVR), Colorado Springs (COS), Pittsburgh (PIT), Tulsa (TUL), New Orleans (MSY), Cancun (CUN), Kahului (OGG), Des Moines (DSM), Cincinnati (CVG), Raleigh/Durham (RDU), Cleveland (CLE), Louisville (SDF), Fort Lauderdale (FLL), Wichita (ICT), Memphis (MEM), Buffalo (BUF), Little Rock (LIT), and Birmingham (BHM).
For more information, check out Where Does Southwest Fly?
Security and Customs at the Southwest Airlines Terminal at Phoenix Sky Harbor
Phoenix Sky Harbor International Airport (PHX) offers security and customs services across its terminals, ensuring smooth and efficient travel for passengers.
Security Checkpoints
- Terminal 4
- Checkpoint A: Open 24 hours.
- Checkpoint B: Open from 4:15 a.m. to 8:30 p.m.
- Checkpoint C: Open from 3:15 a.m. to 10:30 p.m.
- Checkpoint D: Open from 3:15 a.m. to 7:30 p.m.
- Terminal 3: One security checkpoint, operational 24/7.
You can check live security wait times on the airport’s website.
TSA PreCheck
TSA PreCheck lanes are available at the Terminal 3 checkpoint from 5 a.m. to 2 p.m. and at all Terminal 4 checkpoints from 5 a.m. to 7 p.m. There is a TSA PreCheck Enrollment Center in Terminal 4 on Level 2, open Monday to Friday from 7 a.m. to 11:30 a.m. and 12 p.m. to 3:30 p.m., where conditionally-approved passengers can schedule their appointments.
Global Entry
Global Entry kiosks are situated in the immigration halls for enrolled passengers. Conditionally approved applicants can visit the Global Entry Enrollment Center in Terminal 4, Level 3, open Monday to Friday from 7 a.m. to 3 p.m. Additionally, the airport offers Enrollment on Arrival daily from 8 a.m. to 8 p.m.
Mobile Passport
U.S. citizens and Canadian visitors can expedite their entry into the U.S. using Mobile Passport Control. Upon arrival, travelers should register their trip via the app and present their electronic receipt along with their passport to a CBP agent.
CLEAR
CLEAR lanes and enrollment services are available at all security checkpoints from 4 a.m. to 8 p.m. daily.
Inter-Terminal Transport at Phoenix Sky Harbor International Airport
PHX Sky Train
You can catch the complimentary PHX Sky Train service between the rental car center and the Valley Metro Rail Station, with stops at terminals and remote parking areas. The train runs outside the secure zone 24/7 every few minutes.
Walking
If you’re transferring from a domestic flight within Terminal 4, you can remain in the secure area and walk to your next gate. To be able to do so, you must, however, have your boarding pass and your luggage should have been checked through to your final destination.
If you’re arriving on an international flight, you must collect your luggage and clear customs and immigration. Terminal 4 features moving walkways between all gate areas, with the longest distance between gates A30 and D9 being approximately one mile.
Frequently Asked Questions About Southwest Airlines Terminal at Sky Harbor Airport
If you’re flying from or to Phoenix, the FAQs below about Southwest Airlines Terminal at Sky Harbor Airport (PHX) will help you to navigate the airport with confidence and ease.
Southwest Airlines operates out of Terminal 4 at Sky Harbor Airport.
Southwest Airlines flights depart from Terminal 4 at PHX.
Southwest flights arrive at Terminal 4 at PHX.
Southwest Airlines operates from the following gates at PHX: Gates C1-9, C11-14, C16-19, D1-8, and D11-18.
Currently, Terminals 3 and 4 are operational at PHX.
The ground transportation options available at PHX include public buses, trains, shuttles, rideshare services, and taxis.
Parking options at PHX Airport include short- and long-term parking, cell phone waiting lots for pick-up and drop-off parking, hotel and offsite parking, and parking for passengers with disabilities.
Aside from Southwest Airlines, the other airlines that fly out of Terminal 4 at PHX include British Airways, American Airlines, Eurowings, Condor Airlines, Lynx Air, Volaris, and WestJet.
Phoenix has 4 airports: Phoenix Sky Harbor International (PHX), Goodyear Airport (GYR), Deer Valley Airport (DVT), and Phoenix-Mesa Gateway Airport (AZA).
To pick up someone arriving on a Southwest Airlines flight, you can park for free at the cell phone waiting lot. After the passenger calls and informs you that they’re ready, proceed to Terminal 4’s north or south curb on Level 1.
You should arrive at the airport no less than 2 hours before departure for a domestic flight and 3 hours before departure for an international flight.
You can walk between all the concourses (7) in Terminal 4 after clearing security. However, you can’t walk between Terminals 3 and 4—you’ll have to take the PHX Sky Train.
Rideshare operators like Lyft and Uber can pick up passengers from:
Level 1 of Terminal 4 on the far west or east end, north or south curbside, and outside Doors No. 1, 6, and 8., Terminal 3 on the south curbside, outside Door No. 4, and the West End.
The two terminals are not connected via a pedestrian walkway. However, you can take the PHX Sky Train to travel free of charge between Terminals 3 and 4.